"All my questions were answered clearly and transparently. Ordering our custom song was an absolute breeze!"
— Nathan & Chloe B. (Verified Buyer)Frequently Asked Questions 🎶
Everything you need to know about transparent pricing, song delivery, our 7-day revision policy, and personal usage.
How does Song Occasions create my custom song? 01
You walk through our simple customization funnel, telling us about the recipient, your special relationship, inside jokes, memories, preferred genre, and tempo. Our team of professional songwriters and producers craft each song around your story to ensure an absolute emotional home-run reaction.
How much does a custom song cost? Is pricing transparent? 02
Our pricing is 100% transparent with zero hidden subscription traps or surprise fees. Optional add-ons (like rush delivery or our physical wooden keepsake boxes) are clearly priced so you always stay in complete control of your budget.
Can I stream or access my song online? 03
Yes! Your song lives on its own private page with unlimited streaming. The link works on any device, never expires, and you can easily share it with family and friends to spread the joy.
Will I receive downloadable MP3 audio files? 04
Yes, absolutely! We provide direct, downloadable high-quality MP3 studio master files sent straight to your email. This means you can play your song anywhere—even offline at a remote wedding, anniversary celebration, or family gathering without needing cell service!
How long does it take to receive my completed song? 05
Standard delivery takes between 3 to 7 business days. Once your track is polished and perfected for your happiness, we email you your secure files. Need it in a hurry for a special event? You can select our priority rush delivery option at checkout.
Can I include specific details, names, or inside jokes? 06
Please do! The more specific details, memorable dates, nicknames, and inside jokes you share, the more personal and heartwarming your song will be. Our lyricists weave your unique love story directly into the verses.
What is your revision policy if I want changes? 07
Your absolute happiness is our top priority! We offer a 7-day revision policy. If you feel any part of the lyrics or overall feel needs a tweak to make it completely magical for your loved one, our team will gladly work with you to make those adjustments within 7 days of delivery.
What is your personal usage policy? Do I own my song? 08
Under our personal usage policy, your custom song is yours to keep, share, play at celebrations, load into a keepsake box, and enjoy forever. You have full personal rights to share it with friends, family, and loved ones without any ongoing restrictions or fees.
Can I gift a custom song to someone else? 09
A custom song is one of the most emotional, unforgettable gifts you can ever give! You can order it ahead of time and present the MP3 file or one of our engraved wooden keepsake boxes to your partner, parent, friend, or coworker.
What musical genres and styles are available? 10
We produce songs across a wide variety of popular genres including Acoustic Folk, Country, Pop, R&B, Rock, Piano Ballads, and Indie. You select your preferred vibe and singer style to match your vision!
Is my payment secure? 11
All transactions are processed securely using industry-standard 256-bit SSL encryption through trusted gateways like Stripe and PayPal for your complete peace of mind.
Have any more questions?
If you need anything at all to make your experience special, please reach out through our contact page and our happiness support team will be delighted to assist you!
"I was blown away by how professionally the lyrics and melody turned out. They took our personal love story and wove it into a cinematic masterpiece with incredible vocals and instrumentation. Hearing our special memories brought to life in an actual studio-quality song is an experience we will cherish forever!"
— David & Emily K. (Verified Buyer)Ready to bring your story to life?
Create your personalized track today and let us help you create a memory that lasts forever.
Start Your Custom Song →